Privacy Policy

1. Introduction

NextAssist Lauderhill Towing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our towing and roadside assistance services or visit our website.

2. Information We Collect

We collect information that you provide directly to us when you request services, including your name, phone number, location, vehicle information, and payment details. We may also collect information about your vehicle condition and the nature of your service request to ensure we dispatch the appropriate equipment and personnel.

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior. We use cookies and similar tracking technologies to improve your experience on our website.

3. How We Use Your Information

We use the information we collect to provide and improve our towing and roadside assistance services, process payments, communicate with you about your service requests, send you updates and promotional materials (with your consent), respond to your inquiries and customer service requests, detect and prevent fraud or other illegal activities, and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, insurance companies, and technology providers. These third parties are required to protect your information and use it only for the purposes we specify.

We may also share your information if required by law, such as in response to a court order or subpoena, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and password, if applicable.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files stored on your device that help us improve your experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

NextAssist Lauderhill Towing
4300 N University Dr D-215, Lauderhill, FL 33319
Phone: (954) 250-7116
Email: hello@lauderhilltowingservice.com